Navigating The Hyundai WebTech System

Introduction / History

The Hyundai Service Technology Website, the key component of which is WebTech, is a online version of the InfoTech Service Information system that Hyundai Dealerships have at their disposal. The database is constantly updated to provide the technicians and DIY Hyundai owners the latest in Technical Service Bulletins (TSB), shop manuals, How To's and schematics for Hyundai models.
At present, Hyundai is the only automaker that allows the use of their technical data open freely to the public.

There are two versions. The Dealer one and the Consumer one. This guide refers to the consumer one.

The following is provided as a guide on navigating/customizing Hyundai Webtech to find information on your specific vehicle the first time you visit it. This way you would be able to search the database more accurately for any specific problem/solution you may be encountering with your vehicle. You can use the following quick access links to sections within this guide.

Quick Flash Video of the Hyundai WebTech Site.

Quick Access to sections in this guide.
Location, Requirements, Login, New Account, Welcome Screen, Site Map Menu, WebTech Service Information, Flash Video

Hyundai Webtech can be located at the following web address...

There are also several requirements to use the site, which are outlined below...

Microsoft Internet Explorer 5.5 or higher
Windows 98/NT/2000/ME/XP
Adobe Acrobat Reader
Adobe SVG Viewer
Macromedia Flash Player

Note: Unfortunately, HMA choose to use coding that only IE can use and thus, other browsers might not work/show the frames/links correctly. You can navigate WebTech without these programs but you will not be able to see all the contents, especially diagrams, pictures, etc. WebTech will NOT work with Firefox.
Accessing the Webtech Interface:
Once you click on the link you will be presented with the Welcome/Login screen.
(Since June 2005, access to the Hyundai WebTech site requires a username and password).

Accessing WebTech is done through the main Welcome page. You log in by entering your username and password in the appropriate textboxes. (If you do not have one, you need to set up a new account, see below).

If you have forgotten your password, click on the "Forgot your password?" link and you will get the following screen.

Once you enter your email and click on the "Send Password" button, you should be getting your password via email within a few minutes.

New Account:
 If you do not have a username/password, you will need to create one.
1- You should already be at the main Welcome page.
2- Select the "Click Here to register for an account" link. (below the Login button).
    You will then be presented with the following window.

3- Fill in the requested information on the account creation page. Make sure you provide a valid email address which your password will be sent to.
3- Click the "Create Account" button. Your account will be created and you will be getting an email with your password within a few minutes.
4- On the page that comes up, click on the "Back to login page" link.
5- Open another internet window, check for the email from Hyundai.
6- Enter the username and password from the email. (If you do not get the email within a few minutes, click on the "Forgot your password?" link and it will be resent.)
7- Save the email with your password. The password is computer-generated and is hard to remember. Registrants have expressed their concerns over this and Hyundai has stated that they will have a change password option in the future. But for the mean time, save the email with the password.

Welcome screen
Once you have signed on you will be presented with the Welcome screen and menu.

Site Map Menu
 On top of the Welcome screen is the main navigation bar.

Placing the mouse cursor over it expands the selection.
Here is a brief description of the links available from this navigation bar. The information that is most likely to be useful to owners is marked in light blue.
  Service Information  
1- New Items Clicking on this refreshes the page with all new items.
2- Shop The online version of the Shop Manual.
3- ETM The online version of the Electrical Technical Manual.
4- DTC Diagnostic Technical Codes
5- ECU Upgrade Displays information about available ECU Upgrades.
6- TSB Displays Technical Service Bulletins
7- OBD-II Displays OBD-II information.
  Technical Training  
8- Online Courses Here you can view online courses offered to Hyundai service employees. There are courses in Automotive Electrical, Noise, Vibration & Harshness (NVH) and other interesting topics.
9- Course Publications Course materials available for purchase by service employees.
  Diagnostic Tools  
10- GDS Notice Updates for the Global Diagnostic System
11- GDS Tips Tips for the Global Diagnostic System.
12- How To Update Info on how to update the GDS.
13- Software Updates Latest software for the GDS.
14- J2534 Link Software/Drivers for connecting standard interface devices.
  Tools & Equipment  
15- Kit Order Form PDF of Service Tool order survey.
16- TPMS & Hi-Scan Hi-Scan Pro Diagnostic Scan Tool information.
17- Hyundai Tool Site Hyundai Tools and Equipment site.
  My Page  
18- My Bookmarks Allows you to bookmark certain TSB and OBD-II bulletins.
19- My Info Allows you to update your contact information, password, and the models you have.

Familiarizing yourself with the interface:

WebTech Service Information
Once you click on the Service Information link, you will be presented with the following screen. There is a general welcome message to the right of the screen.

The available tabs are...

2-Choose your model, year and engine type from the drop down boxes in the Model Vehicle section (2).

3-Search the resulting categories in the Content Results Pane (3).

If searching in the TSB section, the categories are..
Series No Contains info on
GI - General Information
EM - Engine Mechanical System
EC - Emissions Control System
FL - Fuel System
EE - Engine Electrical System
CH - Clutch System
MT - Manual Transmission
AT - Automatic Transaxle
DS - Driveshaft and Axle
SS - Suspension System
ST - Steering System
BR - Brake System
BD - Body (Interior and Exterior)
BE - Body Electrical System
RT - Restraints
HA - Heating, Ventilation and Air Conditioning

Hyundai Webtech Flash Video
Hyundai's own flash video of the sections of Webtech and how to use them.

See Flash Video.

The above documentation was written by both Santa Fe Forum/ member, twospirits and DFW member Doohickie. We hope you will find the information useful.
While all attempts to present the information as accurate as possible have been taken, if you see any incorrect information, please feel free to contact either one of us with the correction.

This site was last updated 03/09/08